تأثیر اخلاق حرفهای بر پاسخگویی سازمانی کارکنان با آزمون نقش میانجی اشتیاق شغلی و کار تیمی
مجله اخلاق پزشکی - علمی پژوهشی,
دوره 15 شماره 46 (1400),
7 June 2021
,
صفحه 1-18
https://doi.org/10.22037/mej.v15i46.31514
چکیده
زمینه و هدف: اخلاق حرفهای میتواند شاخص مؤثر و یک ابزار مهم انگیزشی در موفقیت سازمانها برای ایجاد تعالی، توسعه پایدار، رقابت مطلوب و سالم، کاهش تعارضات، افزایش اشتیاق شغلی، ایجاد تعهد و مسؤولیت اجتماعی باشد. پژوهش حاضر با هدف تأثیر اخلاق حرفهای بر پاسخگویی سازمانی کارکنان با آزمون نقش میانجی اشتیاق شغلی و کار تیمی در بین کارکنان دانشگاه علوم پزشکی اردبیل انجام شد.
مواد و روشها: پژوهش حاضر بر اساس هدف، کاربردی است و بر اساس نوع روش، توصیفی ـ همبستگی و از لحاظ گردآوری اطلاعات پیمایشی میباشد. جامعه آماری این پژوهش شامل تمامی کارکنان دانشگاه علوم پزشکی اردبیل به تعداد 290 نفر بود. بر اساس فرمول کوکران و با استفاده از روش نمونهگیری تصادفی ساده (بدون جایگذاری) تعداد 170 نفر به عنوان نمونه آماری پژوهش برای جمعآوری دادهها انتخاب شدند. برای جمعآوری دادهها از پرسشنامه برای اندازه گیری متغیرها به ترتیب نوع یعنی مستقل، میانجی که شامل اخلاق حرفهای (Cadozier)، پرسشنامه اشتیاق شغلی (Salonava and Shuffle)، کار تیمی (Linchoni) و پاسخگویی سازمانی (Bovens) استفاده شد. روایی پرسشنامهها از طریق روایی ظاهری با استناد به دیدگاههای صاحبنظران و متخصصان و روایی سازه از طریق تحلیل عاملی تأیید گردید. همچنین پایایی پرسشنامهها نیز بر اساس ضریب آلفای کرونباخ محاسبه گردید. تجزیه و تحلیل دادهها با استفاده از نرمافزارهای آماری SPSS 24 و Amos 22 انجام گرفت.
یافتهها: نتایج نشان داد که اخلاق حرفهای بر کار تیمی کارکنان (67/0)، پاسخگویی آنان (59/0) و بر اشتیاق شغلی آنان (46/0) اثر مستقیم مثبت و معناداری وجود دارد (01/0p<). اثر مستقیم کار تیمی بر پاسخگویی کارکنان (52/0) مثبت و معنادار است. اثر مستقیم اشتیاق شغلی بر پاسخگویی کارکنان (37/0) مثبت و معنادار است. کار تیمی در تأثیر اخلاق حرفهای بر پاسخگویی کارکنان (34/0) اثر غیر مستقیم دارد. همچنین اشتیاق شغلی در تأثیر اخلاق حرفهای بر پاسخگویی کارکنان (17/0) اثر غیر مستقیم دارد.
ملاحظات اخلاقی: پس از توضیح درباره اهداف مطالعه و اطمینانبخشی به شرکتکنندگان درباره محرمانگی اطلاعات و رضایت شفاهی آنان، پرسشنامهها بین شرکتگنندگان توزیع گردید.
نتیجهگیری: شواهد حاصل از پژوهش بیانگر این بود که توجه به اصول و موازین اخلاق حرفهای از سوی کارکنان دانشگاه میتواند متغیرها و عوامل سازمانی همچون کار تیمی، اشتیاق شغلی و پاسخگویی سازمانی کارکنان را متأثر ساخته و باعث بهبود کیفیت خدماترسانی و ارتقای جایگاه آنان در نظر ارباب رجوع گردد.
- اخلاق حرفهای؛ پاسخگویی سازمانی؛ کار تیمی؛ اشتیاق شغلی؛ دانشگاه علوم پزشکی اردبیل
ارجاع به مقاله
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