بررسی رابطه بین سبک رهبری مدیران با رضایت و فرسودگی شغلی کارکنان در مرکز بهداشت شمال تهران
سلامت اجتماعی,
دوره 2 شماره 2,
22 خرداد 2015
,
صفحه 88-97
https://doi.org/10.22037/ch.v2i2.9933
چکیده
زمینه و هدف: رفتار یا سبک رهبری مدیر به عنوان عامل تأثیر گذار بر عملکرد کارکنان محسوب می شود. پژوهش حاضر با هدف تعیین سبک رهبری مدیران و رابطه آن با رضایت و فرسودگی شغلی کارکنان مرکز بهداشت شمال تهران انجام شد.
روش و مواد: در این مطالعه مقطعی 207 نفر، شامل 16 مدیر و 191 نفر از کارکنان مراکز بهداشتی درمانی تحت پوشش مرکز بهداشت شمال تهران مشارکت داشتند. داده ها از طریق سه پرسشنامه سبک رهبری، رضایت شغلی و فرسودگی شغلی جمع آوری شد و سپس در نرم افزار SPSS-18 با استفاده از روش های آماری توصیفی و تحلیلی از جمله آزمون ضریب هبستگی پیرسون و آزمون t برای گروه های مستقل تحلیل شد..
یافته ها: 9/85% سرپرستان مراکز بهداشتی و درمانی از سبک رهبری رابطه مدار استفاده می کنند. میانگین نمره رضایت شغلی کلی کارکنان 1/50 (از 100) بود که در زنان 6/48 و در مردان 1/55 بود. سبک رهبری مدیران با رضایت شغلی کارکنان ارتباط مستقیم و معنی داری داشت (P<0.001). 3/17% از کارکنان دارای فرسودگی شغلی متوسط و 6/2% دارای فرسودگی بالا بودند. میانگین فرسودگی شغلی در مردان 5/32 و در زنان 5/37 بود. سبک رهبری مدیران با فرسودگی شغلی کارکنان ارتباط معکوس و معنی دار داشت (P<0.001).
نتیجه گیری: انتخاب سبک رهبری متناسب با شرایط کاری و توجه به شیوه های نوین مدیریتی می تواند منجر به افزایش رضایت شغلی و کاهش فرسودگی شغلی و ارتقای کیفیت خدمات ارائه شده به مراجعین گردد.
- سبک رهبری
- رضایت شغلی
- فرسودگی شغلی
- مرکز بهداشت شمال تهران
ارجاع به مقاله
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