An investigation on the relationship between error culture and safety outcomes among employees of a petrochemical industry
Irtiqa Imini Pishgiri Masdumiyat (Safety Promotion and Injury Prevention),
Vol. 2 No. 2 (2014),
20 December 2014
,
Page 85-94
https://doi.org/10.22037/meipm.v2i2.7033
Abstract
Background and Objective:Human errors for long time have been on spotlight of safety and Ergonomics experts due to accidents and disrupted performance, planning, and human projec-tions. After the failure of the theory of zero-error culture, new approaches "error management culture" with a positive look at the error, the human and the system introduces. Thepurpose of this study is to investigate the relationship betweenculture of fault and safety consequences among employees in a petrochemical industry.
Materials and Methods: This study was a cross-sectional that was run among random sample of 424individuals who were the employees of a petrochemical industry.. EOQ contained 5scale and 19 items in Likret scale .Safety outcomes which includes events that occurred during past year, was assessed with four questions about theself report. The Chi-square test was used to analyze the data, and to determine significant relationships.
Results: The mean of (EOQ) total score was 69.91with a standard deviation of 7.34 The results of the Chi-square test of EOQ Score with minor injuries, serious injuries and damage to equip-ment revealed significant relationships. A significant relationship has been found between some error culture scale and safety outcomes.
Conclusion: The result show the relationship between error culture and reduction of safety out-comes, our results are in line with previous research suggesting that an organizational climate of open communication with a focus on problem-solving and learning is vital to safety. We hope that future research by overcoming on limitations and shortcomings of the present study, with confirming of the findings of this study, introduced the error culture as an effective factor on safety.
How to cite this article: Allahyari T, Salimi-Fard Z, Khalkhali HR, Mohebbi I. An investigation on the relationship between error culture and safety outcomes among employees of a petrochemical industry. Irtiqa Imini Pishgiri Masdumiyat (Safety Promotion and Injury Prevention).2014;2(2):75-94.
- human error, error management culture, safety outcomes, petrochemical industry
How to Cite
References
Rybowiak V, Garst H, Frese M, Batinic B. Error orientation questionnaire (EOQ). reliability, validity, and different language equivalence. Journal of Organizational Behavior. 1999;20:527– 47.
van Dyck C, Frese M, Baer M, Sonnentag S. Organizational error management culture and its impact on performance: a two-study replication. The Journal of applied psychology. 2005 Nov;90(6):1228-40.
Arghami Sh ea. Examining the reliability and validity of safety culture questionnaire. Iran Occupational Health 1389. Persian.
Kariuki SaL, K. Integrating human factors into process hazard analysis. Reliability Engineering and Safety. 2007;92(12):1764-73.
Iranian Social and Welfare Organization, Deputy of planning and economics, The Statistical and Calculation Office, annual statistical 2013. www.tamin.ir.
Abed M. Establishing A «just Culture» For Work Safety and Environmental Protection. Tadbir. 2009 (205):54-7. persion.
Korsten VA, Stanz K. The development of a managmene error orientation questionnaire. Human Resource Management. 2004;2(1):37-44.
Audia PG, Locke EA, Smith KG. The paradox of success: An archival and laboratory study of strategic persistence following radical environmental change. Academy of Management Journal. 2000;43:837-53.
Bragger JD, Hantula DA, Bragger D, Kirnan J. When success breeds failure: History, hysteresis, and delayed exit decisions. Applied Psychology. 2003;88:6-14.
Cannon MD, Edmondson AC. Confronting failure: Antecedents and consequences of shared beliefs about failure in organizational work groups. Journal of Organizational Behavior. 2001;22(2):161-77.
Keith N, Frese M. Effectiveness of error management training: a meta-analysis. Applied Psychology. 2008 Jan;93(1):59-69.
Cigularov KP, Chen PY, Rosecrance J. The effects of error management climate and safety communication on safety: A multi-level study. Accident Analysis & Prevention. 2010;42(5):1498-506.
Dormann T, Frese M. Error training: Replication and the function of exploratory behavior. International Journal of Human Computer Interaction. 1994;6:365-72.
Bear M, Frese M. Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance. Journal of Organizational Behavior. 2003;24(1):45-68.
Heimbeck D, Frese M, Sonnentag S, Keith N. Intraining errors into the training process: The Function of management Instructionsand the role of goal orientation. Personnel Psychology. June 2003;59(2):333-61.
Korsten VA. The development of a managmene error orientation questionnaire. submitted in partial fulfilment of the requirements for the degree Doctor in Philosophiae: Rand Afrikaans University; September 2003.
Hassanzadeh Rangi N. Development of an Occupational Cognitive Failure Questionnaire (OCFQ): Evaluation validity and reliability: Beheshti university; Spring 2010.
Khaki g. Research Methods in Management. Tehran: Fozhan; 1391.
Barling J, Zacharatos A. High performance safety systems: Ten management practices for creating safe organizations. In: Parker SK, Griffin MA. (Chairs), Managing safety at work: Beyond blaming the individual. Chicago, IL.: Symposium conducted at the Academy of Management Conference; 1999, April.
Smith EE, Hoeksema SN, Fredrikson GR, Loftus GR. Atkinson & Hilgard's Introduction to psychology. 14 ed: Arjmand; 2003.
- Abstract Viewed: 1283 times
- PDF Downloaded: 1667 times