Authors or audiences can submit their complaints about the policies, procedures, or actions of the journal staff by sending an e-mail to tipps@sbmu.ac.ir.
All received complaints and appeals will be handled by the Editorial office, and the Editor-in-Chief will finalize whether any appropriate response or decision change should be made. Re-review of the manuscript may be done. The new decision made after the final considerations of the appeal will be informed to the respected individuals, applied, and announced in the online version of publications.