Attitude of Dental Students of Shahid Beheshti University of Medical Sciences to Doctor- Patient Communication Skills Course
Journal of Dental School,
Vol. 39 No. 1 (2021),
26 January 2022
,
Page 12-16
https://doi.org/10.22037/jds.v39i1.35988
Abstract
Introduction: One of the factors affecting increased patients' satisfaction and improved health and medical results is to create a good relation between dentists and patients. The current study assessed 5th semester dental students in Shahid Beheshti University of Medical Sciences of the first semester 2016-2017 attitudes towards communication skills learning (CSL) .
Materials and Methods: In a quasi-experimental study, first communication skills attitude scale (CSAS) 26 item questionnaire was translated into Persian and was reviewed by two faculty members of Shahid Beheshti University of Medical Sciences. Forty students of semester 5 in the school of dentistry 2016-2017 answered the questionnaire in three domains of needs, operation and application as self-declaration at two time points before and after passing the course of Doctor- Patient Communication Skills, on communication with the patient. Data were analyzed using T-test, as well as Wilcoxon signed ranks test.
Results: This quasi-study showed a significant difference in terms of positive changes occurred in students' attitudes in general (p<0.001). An improvement in their attitudes was observed in the domains of requirement (p<0.001), implementation (p=0.002) and application (p<0.001) after passing the course in comparison with their attitudes before the course. Man-identified students showed a significant positive changes in their attitude after passing the course in domains of requirement (p<0.001), implementation (p=0.011) and application (p<0.003). The only positive change in woman-identified students' attitudes was observed in the domain of application (p=0.004). Positive attitude changes in man-identified were significantly higher than woman-identified in all domains (p=0.023). In comparison with other ages, a significant difference was observed in the positive changes in attitude in 21 year old students (p=0.002).
Conclusion: The results showed the positive change in students' attitude after passing that course.
- Attitude
- Communication
- Education, Dental
- Patients
- Program Evaluation
How to Cite
References
Kurtz SM. Doctor-patient communication: principles and practices. Can J Neurol Sci. 2002;29 Suppl 2:S23-9.
Silverman J, Kurtz S, Draper J. Skills for Communicating with Patients. 3rd ed. UK: CRC Press; 2013;p:129
Iwanow L, Panczyk M, Zarzeka A, Cieślak I, Jaworski M, Gotlib J. Attempt Of Comparison Of Attitudes Towards Development Of Communication Skills Among Polish And Swiss Students Of Medical Universities. Conference: Proceedings of ICERI2017 Conference; Seville, Spain2017;p:2203-9
Yashoda RR, Puranik MP. Dental students’ attitude toward learning communication skills in Bengaluru city, India. J Indian Assoc Public Heal Dent. 2016;14(3): 327-31.
Memarpour M, Bazrafkan L, Zarei Z. Assessment of dental students' communication skills with patients. J Adv Med Educ Prof. 2016;4(1):33-8.
Rees C, Sheard C, Davies S. The development of a scale to measure medical students' attitudes towards communication skills learning: the Communication Skills Attitude Scale (CSAS). Med Educ. 2002;36(2):141-7.
Baharudin Noorhida, Mohamed-Yassin M-S, Badlishah-Sham SF, Mohd Yusof ZY, Ramli AS. Validation of the Communication Skills Attitude Scale (CSAS) Questionnaire in a Cohort of Malaysian Medical Students. J Clin Health Sci 2017;2(2):46-53.
Mohamad-Isa MZ, Mohamed-Yassin MS, Badlishah-Sham SF, Baharudin N, Ramli AS. Cross-Cultural Adaptation and Psychometric Properties of the Malay Version of the Communication Skills Attitude Scale (CSAS) among Medical Students in Malaysia. Int J Environ Res Public Health. 2021;18(7):3778.
Zhang Y, Jiang G, Sun Y, Zhao X, Yu X. Adaptation of the Communication Skills Attitude Scale (CSAS) to Surgical Residents in China. J Surg Educ. 2019;76(2):329-36.
Yakhforoshha A, Shirazi M, Yousefzadeh N, Ghanbarnejad A, Cheraghi M, Mojtahedzadeh R, et al. Psychometric properties of the communication skills attitude scale (CSAS) measure in a sample of Iranian medical students. J Adv Med Educ Prof. 2018;6(1):14-21.
Fazel I, Aghamolaei T. Attitudes toward learning communication skills among medical students of a university in Iran. Acta Med Iran. 2011;49(9):625-9.
Yoshida T, Milgrom P, Coldwell S. How do U.S. and Canadian dental schools teach interpersonal communication skills? J Dent Educ. 2002;66(11):1281-8.
McKenzie CT. Dental student attitudes towards communication skills instruction and clinical application. J Dent Educ. 2014;78(10):1388-96.
Ayn C, Robinson L, Matthews D, Andrews C. Attitudes of dental students in a Canadian university towards communication skills learning. Eur J Dent Educ. 2020;24(1):126-33.
Atteya S SS, Essam WA. Attitudes of dental interns towards learning communication skills in Alexandria University. Alexandria Dent J. 2017;42(1):20-7.
Lichtenstein NV, Haak R, Ensmann I, Hallal H, Huttenlau J, Krämer K, et al. Does teaching social and communicative competences influence dental students' attitudes towards learning communication skills? A comparison between two dental schools in Germany. GMS J Med Educ 2018;35(2):Doc18.
Nourein AAE, Shahadah RF, Alnemer MA, Al-Harbi SS, Fadel HT, Kassim S. Comparative Study of Attitudes towards Communication Skills Learning between Medical and Dental Students in Saudi Arabia. Int J Environ Res Public Health. 2020;18(1):128.
Al Muraikhi SS, Esmael K, Albaker FJ, Shetty AC. Attitudes Of Dentist Towards Communication Skills Learning. Int J Dentistry Oral Sci. 2020;7(12):1187-92.
Shetty AC, Al Rasheed NM. Attitudes of dental interns towards learning communication skills. J Appl Dent Med Sci. 2017;3(2):8-16.
Hannah A, Millichamp CJ, Ayers KM. A communication skills course for undergraduate dental students. J Dent Educ. 2004;68(9):970-7.
Croft P, White DA, Wiskin CM, Allan TF. Evaluation by dental students of a communication skills course using professional role-players in a UK school of dentistry. Eur J Dent Educ 2005;9(1):2-9.
- Abstract Viewed: 160 times
- PDF Downloaded: 63 times