Emotional Intelligence Components among Librarians Working at Medical Sciences Universities in Tehran
Journal of Medical Library and Information Science,
Vol. 1 (2020),
1 July 2020
,
Page 1-5
https://doi.org/10.22037/jmlis.v1i.31736
Abstract
Introduction: Emotional intelligence is non-cognitive intelligence that includes recognizing emotions and using them correctly. The use of emotional intelligence in libraries can be vital to librarians' success in dealing with users. Therefore, the present study aimed to investigate the components of emotional intelligence in librarians working in libraries of selected medical sciences universities in Tehran.
Methods: The study method is a survey. The study population included all 110 librarians working in 27 libraries of the faculties of Tehran, Iran, and Shahid Beheshti Universities of Medical Sciences. The standard questionnaire of Bradberry and Greaves emotional intelligence was used to collect the data. The mean and standard deviation were used to present the emotional intelligence score, student's t-test was used to examine the difference in emotional intelligence between male and female. The Pearson correlation coefficient was used to examine the relationship between emotional intelligence and age.
Results: The results revealed that the average score of self-awareness is 83.5, self-management is 69.7, social awareness is 72.1, relationship management is 67.5, and the overall emotional intelligence is 73.3. There was no significant difference between male and female librarians in terms of emotional intelligence, but there was a positive and significant relationship between emotional intelligence and age.
Conclusion: The results showed that emotional intelligence and its components in librarians working in medical universities are at the favorable level, but significantly are far from the ideal score. Consequently, the use of practical methods and workshops in universities is recommended to boost librarians’ emotional intelligence.
- Emotional Intelligence
- Academic Libraries
- Medical Librarian
- Universities of Medical Sciences
- Iran
How to Cite
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