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Vol. 10 No. 1 (2022)

January 2022

Resident Productivity in the Emergency Department After Implementation of an Automated Patient Assignment System; a Brief Report

  • Christian Rosenow
  • Sophia Aguirre
  • Thomas Polveroni
  • Zachary Ginsberg
  • Jordan Pollock
  • Stephen Traub
  • Douglas Rappaport

Archives of Academic Emergency Medicine, Vol. 10 No. 1 (2022), 1 January 2022 , Page e33
https://doi.org/10.22037/aaem.v10i1.1516 Published: 2022-04-30

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Abstract

Introduction: The clinical diversity of patients presenting to the emergency department (ED) allows emergency medicine (EM) and non-EM residents to sharpen their clinical skills. In most EDs, residents self-assign patients at their discretion. Our institution transitioned from a self-assignment-system to an automated-system, after which we sought to determine the productivity of our non-EM residents compared to the previous system.

Methods: In this retrospective cross-sectional study, resident productivity was measured as number of patient visits per hour and per 8.5-hour shift before and after the implementation of an automated patient assignment system in emergency department. The automated-system assigns one patient at the start of the shift, another 30 minutes later, and one patient every hour thereafter, throughout the shift.

Results: 28 residents performed 406 total shifts prior to implementation and 14 residents performed 252 total shifts post-implementation. The average number of patient visits per hour significantly increased from 0.52 ± 0.18 (95% CI 0.45-0.59, IQR 0.43-0.60) to 0.82 ± 0.11 (95% CI 0.75-0.88, IQR 0.74-0.89) after implementation of our assignment system (p<0.00001; figure 1). Additionally, the average number of patient visits per 8.5-hour shift significantly increased from 4.46 ± 1.53 (CI 3.86-5.05, IQR 3.66-5.08) to 6.52 ± 0.86 (CI 6.02-7.02, IQR 5.90-7.09) after the implementation of our system (p<0.00001; figure 1).

Conclusion: These findings warrant further evaluation of the impact of patient assignment systems on trainee education.

Keywords:
  • Emergency medicine
  • internship and residency
  • education, medical, graduate
  • efficiency
  • patient care
  • rotation
  • emergency service, hospital
  • pdf

How to Cite

1.
Rosenow C, Aguirre S, Polveroni T, Ginsberg Z, Pollock J, Traub S, et al. Resident Productivity in the Emergency Department After Implementation of an Automated Patient Assignment System; a Brief Report. Arch Acad Emerg Med [Internet]. 2022 Apr. 30 [cited 2026 Jul. 7];10(1):e33. Available from: https://journals.sbmu.ac.ir/aaem/index.php/AAEM/article/view/1516
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References

Jeanmonod R, Brook C, Winther M, Pathak S, Boyd M. Resident productivity as a function of emergency department volume, shift time of day, and cumulative time in the emergency department. Am J Emerg Med. 2009;27(3):313-9.

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Shayne P, Lin M, Ufberg JW, Ankel F, Barringer K, Morgan-Edwards S, et al. The effect of emergency department crowding on education: blessing or curse? Acad Emerg Med. 2009;16(1):76-82.

Brennan DF, Silvestri S, Sun JY, Papa L. Progression of emergency medicine resident productivity. Acad Emerg Med. 2007;14(9):790-4.

Traub SJ, Stewart CF, Didehban R, Bartley AC, Saghafian S, Smith VD, et al. Emergency Department Rotational Patient Assignment. Ann Emerg Med. 2016;67(2):206-15.

Hodgson NR, Traub SJ. Patient Assignment Models in the Emergency Department. Emerg Med Clin North Am. 2020;38(3):607-15.

Patel PB, Vinson DR. Team assignment system: expediting emergency department care. Ann Emerg Med. 2005;46(6):499-506.

Joseph JW, Novack V, Wong ML, Nathanson LA, Sanchez LD. Do Slow and Steady Residents Win the Race? Modeling the Effects of Peak and Overall Resident Productivity in the Emergency Department. J Emerg Med. 2017;53(2):252-9.

Chakravarthy B, Posadas E, Ibrahim D, McArthur K, Osborn M, Hoonpongsimanont W, et al. Increasing off-service resident productivity while on their emergency department rotation using shift cards. J Emerg Med. 2015;48(4):499-505.

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