Confidence and Use of Communication Skills in Medical Students
Novelty in Biomedicine,
Vol. 2 No. 2 (2014),
21 June 2014
,
Page 53-58
https://doi.org/10.22037/nbm.v2i2.6434
Abstract
Background: Well-designed interventions can improve the communication skills of physicians. Since the understanding of the current situation is essential for designing effective interventions, this study was performed to determine medical interns’ confidence and use of communication skills.Materials and Methods: This descriptive-analytical study was performed in spring 2013 within 3 branches of Islamic Azad University (Tehran, Mashhad, and Yazd), on 327 randomly selected interns. Data gathering instrument was a questionnaire with 14 items for confidence and 17 items for use of communication skills. Data analysis was performed using descriptive statistics as well as Spearman and Mann- Whitney U tests.
Results: Students’ confidence and use of communication skills was evaluated moderate. There was a significant positive correlation between students’ confidence and use of communication skills (r=0.42, p=0.001). Male students reported higher scores for confidence and use of communication skills compared to female, but this was not significant (p=0.055 and p=0.292, respectively).
Conclusion: Considering significant correlation between confidence and use of communication skills, designing educational interventions is recommended for development of confidence and resulting use of communication skills in medical students.
- confidence
- communication skills
- medical students
How to Cite
References
Tavakol M, Torabi S, Lyne OD, Zeinaloo AA. A quantitative survey of interns’ knowledge of communication skills: An Iranian exploration. BMC Medical Education. 2005;5:6.
Williams S, Sa B, Nunes P, Stevenson K. Communicating with first year medical students to improve communication skills teaching in the University of West India. Int. J. Medical Education. 2010;1:5-9.
Levinson W, Lesser CS, Epstein RM. Developing physician communication skills for patient-centered care. Health Affaires. 2010;29(7):1310-18.
Singh Gaur S, Xu Y, Quazi A, Nandi. Relational impact of service providers’ interaction behavior in health care. Managing Service Quality. 2011;21(1):67-87
Ommen O, Thuem S, Pfaf H, Janssen Ch. The relationship between social support, shared decision- making and Patient’s trust in doctors: A cross sectional survey of 2197 inpatients using the Cologne Patient Questionnaire. Int. J. Public Health. 2011;56(3):319-27.
Gask L, Usherwood T. ABC of psychological medicine, the consultation. BMJ. 2002;324:1567-69
Alhashem AM, Alquraini H, Chowddury RI. Factors influencing patient satisfaction in primary healthcare clinics in Kuwait. International Journal of Health Care Quality Assurance. 2011;24(3):249- 62
Bensing JM, Tromp F, Dulmen S, Brink-Muinen A, Verheul W, Schellevis FG. Shifts in doctor-patient communication between 1986 and 2002: a study of videotaped General Practice consultations with hypertension patients. BMC Family Practice. 2006;7:62.
Karami Z, Keyvanara M. Models of Relationship between Physicians and Patients Referring to the Clinic of Isfahan Shahid Beheshti Hospital, 2007. SDME. 2010;6(2):149-56 .[Persian]
Managheb E, Zamani A, Shams B, Farajzadegan Z. The Effect of communication Skills Training through Video Feedback Method on Interns' Clinical Competency. Iranian Journal of Medical Education 2010; 10(2): 164-169. [Persian]
Baerheim A, Hjortdahl P, Holer A, and et al. Curriculum factors influencing knowledge of communication skills among medical students. BMC Medical Education. 2007;7:35-40
Ashbury FD, Iverson DC, Kralj B. Physician communication skills: Results of a survey of general/family practitioners in Newfoundland. Med Educ Online [serial online]. 2001; 6:1. [citd 2013 Dec 18]. available from URL http://www.med-ed-online.org
Watson P, Hamilton L, Simpson K, Riley N Lillicrap M. Teaching knee joint aspiration to medical students– an effective training with long-term benefits. Clinical Rheumatology.2010;29:921-5
Clark MC, Owen SV, Tholcken MA. Measuring student perceptions of clinical Competence. Journal of Nursing Education. 2004;43(12):548-54.
Bradbury-Jones C, Sambrook S, Irvine F. The meaning of empowerment for nursing students: a critical incident study. Journal of Advanced Nursing. 2007;59(4):342-51.
Mann KV. Motivation in medical education: how theory can inform our practice. Academic Medicine. 1999;74(3):237-9.
Morgan PJ, Cleave-Hogg D. Comparison between medical students’ experience, confidence and competence. Medical Education. 2002;36:534-9.
Wayne D, Butter J, Siddall V, Fudala M, Wade L, Feinglass J, McGaghie W. Graduating internal medicine residents’ self-assessment and performance of advanced cardiac life support skills. Medical Teacher.2006;28(4):365-9.
. Anbari Z, Godarzi D, Siros A, Mahdian F. Design, implementing & evaluation of an educational program on improving the communication skills with patients based on WHO in interns. Iranian Journal of Medical Education. 2012;12(5):308-16. [Persian]
Farajzadeh S, Noohi E, Mortazavi H. Interns’ Communication with Patients during Interview: the Perspectives of Patient and Observer. Iranian Journal of Medical Education. 2006;6(2):79-85. [Persian].
- Abstract Viewed: 1014 times
- PDF Downloaded: 684 times