Heidari, K., Ahmadi, M. R., Forouzanfar, M. M., Hashemi, B. and Safari, S. (2022) “Optimizing Service Provision Process in the Emergency Department Using Value Flow Mapping and Simulation; a Qualitative Study”, Iranian Journal of Emergency Medicine, 9(1), p. e10. doi: 10.22037/ijem.v9i1.38410.