Job Burnout, Stress, and Satisfaction among Emergency Nursing Staff after Health System Transformation Plan in Iran
EMERGENCY ,
Vol. 6 No. 1 (2018),
19 November 2017
,
Page e41
https://doi.org/10.22037/emergency.v6i1.21410
Abstract
Introduction: Job burnout, stress, and satisfaction are linked to quality of care, patient outcomes and retention of staff. This study was conducted to determine the mentioned issues among emergency nurses.
Methods: This cross-sectional study was conducted on all nurses working in the emergency departments of 10 hospitals in Tehran, Iran, in 2017. Standard questionnaires were used for gathering the data of participants regarding job burnout, stress, and satisfaction.
Results: 709 (90%) participants returned the completed questionnaires (58.9% female). The mean age of the nurses was 33 (SD = 7) years. The level of job burnout was moderate in 76.1%, low in 22.5%, and high in 1.4% of the nurses. The level of burnout in the married nursing staff was lower than single nurses (3.78 ± 0.98 versus 4.14 ± 0.58, p = 0.049). The level of job satisfaction was moderate in 61.1%, low in 22.2%, and high in 16.7%. There was a significant correlation between age and job satisfaction (p = 0.027, r = 0.3). Job burnout was directly correlated with job stress (p ≤0.001, r = 0.57) and job burnout was negatively correlated with job satisfaction (p = 0.001, r = -0.41).
Conclusion: More than 60% of the studied emergency nurses had moderate levels of job burnout, stress, and satisfaction. Job burnout had a direct correlation with job stress and indirect correlation with job satisfaction. Planning to reduce burnout of the emergency nursing staff seems to be necessary.
- Burnout
- Professional
- occupational Stress
- Job Satisfaction
- nurses
- emergency responders
- hospitals
References
Jonsson A, Halabi J. Work related post-traumatic stress as described by Jordanian emergency nurses. Accident and emergency nursing. 2006;14(2):89-96.
Well E, First F, Dignity P, it Out W, Training CB. Stress in emergency departments: experiences of nurses and doctors. Emergency nurse. 2011;19(4).
Cañadas-De la Fuente GA, Vargas C, San Luis C, García I, Cañadas GR, Emilia I. Risk factors and prevalence of burnout syndrome in the nursing profession. International Journal of Nursing Studies. 2015;52(1):240-9.
Lorenz V, Benatti M, Sabino M. Burnout and stress in nurses in a university hospital of great complexity. Rev Lat Am Enferm. 2010;18:1084-91.
Chiron B, Michinov E, Olivier-Chiron E, Laffon M, Rusch E. Job satisfaction, life satisfaction and burnout in French anaesthetists. Journal of Health Psychology. 2010;15(6):948-58.
Aiken LH, Clarke SP, Sloane DM, Sochalski J, Silber JH. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. Jama. 2002;288(16):1987-93.
Maslach C, Schaufeli WB, Leiter MP. Job burnout. Annual review of psychology. 2001;52(1):397-422.
Khamisa N, Peltzer K, Ilic D, Oldenburg B. Work related stress, burnout, job satisfaction and general health of nurses: A follow‐up study. International journal of nursing practice. 2016;22(6):538-45.
Eriksson U-B, Starrin B, Janson S. Long-term sickness absence due to burnout: absentees' experiences. Qualitative health research. 2008;18(5):620-32.
Halbesleben JR, Wakefield BJ, Wakefield DS, Cooper LB. Nurse burnout and patient safety outcomes: nurse safety perception versus reporting behavior. Western Journal of Nursing Research. 2008;30(5):560-77.
Bakker AB, Schaufeli WB, Sixma HJ, Bosveld W, Van Dierendonck D. Patient demands, lack of reciprocity, and burnout: A five-year longitudinal study among general practitioners. Journal of Organizational Behavior. 2000:425-41.
Owens JA. Sleep loss and fatigue in healthcare professionals. The Journal of perinatal & neonatal nursing. 2007;21(2):92-100.
Adams A, Bond S. Hospital nurses’ job satisfaction, individual and organizational characteristics. Journal of advanced nursing. 2000;32(3):536-43.
Newman K, Maylor U, Chansarkar B. The nurse retention, quality of care and patient satisfaction chain. International Journal of Health Care Quality Assurance. 2001;14(2):57-68.
Siegrist J, Shackelton R, Link C, Marceau L, von dem Knesebeck O, McKinlay J. Work stress of primary care physicians in the US, UK and German health care systems. Social science & medicine. 2010;71(2):298-304.
Gates DM, Gillespie GL, Succop P. Violence against nurses and its impact on stress and productivity. Nursing economics. 2011;29(2):59.
Wu H, Zhao Y, Wang J-N, Wang L. Factors associated with occupational stress among Chinese doctors: a cross-sectional survey. International archives of occupational and environmental health. 2010;83(2):155-64.
Maslach C, Jackson S. Maslach Burnout Inventory-Human Services Survey (MBBHSS). C Maslach, SE Jackson & MP Leiter, MBI Manual (3rd ed) Mountain View, CA: CPP. 1996.
Laschinger HKS, Leiter MP. The impact of nursing work environments on patient safety outcomes: The mediating role of burnout engagement. Journal of Nursing Administration. 2006;36(5):259-67.
Rajaei M, Haghighi H, Dadipoor S, Fallaghi S, Salimi M, SareghiBrojeni M, et al. Relationship between occupational stress and job satisfaction among Iranian obstetricians. Bimonthly Journal of Hormozgan University of Medical Sciences. 2013;17(3):249-55.
Badaghi M. Healthcare Job Stress Questionnaire. AzmoonyarPooya institute. 2010.
Kendall L, Hulin C. The measurement of satisfaction in work and retirement. Jakarta: Pustaka Binaman Pressindo. 1969.
Schneider B, Dachler HP. A note on the stability of the Job Descriptive Index. Journal of Applied Psychology. 1978;63(5):650.
Valizadeh L, Zamanzadeh V, Habibzadeh H, Alilu L, Gillespie M, Shakibi A. Experiences of Iranian nurses that intent to leave the clinical nursing: a content analysis. Journal of caring sciences. 2016;5(2):169.
Majidi A, Mahmoodi S, Adineh VH. An Epidemiologic Study of Emergency Department Visits before and after Executing Health Sector Evolution Plan; a Brief Report. Iranian Journal of Emergency Medicine. 2017;4(3):130-4.
Nakhaei Z, ABDOLREZA GZ, Jalalmanesh S. A SURVEY ON NURSES’SATISFACTION CONCERNING THE HEALTH SYSTEM REFORM PLAN IN HOSPITALS AFFILIATED TO BIRJAND UNIVERSITY OF MEDICAL SCIENCES IN 2016. 2017.
Tarcan GY, Tarcan M, Top M. An analysis of relationship between burnout and job satisfaction among emergency health professionals. Total Quality Management & Business Excellence. 2017;28(11-12):1339-56.
Park S-A, Ahn S-H. Relation of compassionate competence to burnout, job stress, turnover intention, job satisfaction and organizational commitment for oncology nurses in Korea. Asian Pac J Cancer Prev. 2015;16(13):5463-9.
Akman O, Ozturk C, Bektas M, Ayar D, Armstrong MA. Job satisfaction and burnout among paediatric nurses. Journal of nursing management. 2016;24(7):923-33.
Ramirez AJ, Graham J, Richards M, Gregory W, Cull A. Mental health of hospital consultants: the effects of stress and satisfaction at work. The Lancet. 1996;347(9003):724-8.
Seo H-S, Kim H, Hwang S-M, Hong SH, Lee I-Y. Predictors of job satisfaction and burnout among tuberculosis management nurses and physicians. Epidemiology and health. 2016;38.
Tarcan M, Hikmet N, Schooley B, Top M, Tarcan GY. An analysis of the relationship between burnout, socio-demographic and workplace factors and job satisfaction among emergency department health professionals. Applied nursing research. 2017;34:40-7.
Khamisa N, Oldenburg B, Peltzer K, Ilic D. Work related stress, burnout, job satisfaction and general health of nurses. International journal of environmental research and public health. 2015;12(1):652-66.
Amponsah-Tawiah K, Annor F, Arthur BG. Linking commuting stress to job satisfaction and turnover intention: The mediating role of burnout. Journal of Workplace Behavioral Health. 2016;31(2):104-23.
- Abstract Viewed: 966 times
- PDF Downloaded: 666 times